POLICIES AND CONDITIONS

TERMS AND CONDITIONS:

SOCCER ECO ADVENTURE SA., offers this website www.crsoccerpuravida.com for your information and communication. Please feel free to browse the site. Your access and use of the site are subject to the following terms and conditions (the “Terms”), as well as all Costa Rican laws. By accessing and browsing the site, you accept, without any limitations or any conditions, the following Terms of this Agreement and our Online Privacy Policy. 

 This site is owned and operated by SOCCER ECO ADVENTURE SA., SAN JOSE, ESCAZU, COSTA RICA. You must be over 18 years of age to use this site.

This page is copyrighted. You may not download, reproduce, distribute, publish or retransmit any material on this site without our prior written consent. You may download the information on the site for personal and non-commercial use only, provided that the downloaded material includes all copyright and trademark notices. You may not, however, distribute, modify, transmit, reuse, republish, or use the content of the site for public or commercial purposes without our prior written consent, nor alter our software or the functionality of this site, perform reverse engineering or bypass site navigation. Also, you may not use any robot, spider or other automatic device or manual process to control the site without our prior written consent.

While we use reasonable efforts to include accurate and up-to-date information on the site, we make no guarantee or representation as to its accuracy.

We assume no responsibility for any errors or omissions in the content of the site. The trademarks, service marks, logos, slogans and images (the “Brands”) that appear on the site are registered service and trademarks of SOCCER ECO ADVENTURE SA. or are owned by or used solely and exclusively by SOCCER ECO ADVENTURE SA. Nothing contained in this site should be construed as a concession, by implication, impediment or otherwise, of any license or right to use any brand that appears on the site without our prior written consent. Your unauthorized use of the Brands or any other content on the site is strictly prohibited.

We will aggressively enforce intellectual property rights to the full extent of the law.

Your use of the site is at your own risk. Neither SOCCER ECO ADVENTURE SA. nor any other party involved in the creation, production or delivery of the site is responsible for the special incidental direct consequential punitive indirect damages, or any damage arising from its access, or use of, the site. Notwithstanding the foregoing, everything is provided on the site “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRACTION. We also assume no responsibility, and will not be liable for any damage or viruses that may infect your computer equipment or other property as a result of your access to the use or navigation on the Site or your download of any material, information, text, images, video or site audio.

We do not review the linked sites that are not under our control, nor are we responsible for. These links are included for your convenience, and with the exception of contractual relationships with our apparent marketing partners, the inclusion of any link does not imply endorsement by SOCCER ECO ADVENTURE SA. of the linked page.

Although it is possible that from time to time we monitor or review discussions, letters, publications, transmissions, bulletin boards and the like on the site, we are under no obligation to do so and do not assume any responsibility or obligation derived from the content of any of those places or for any error, defamation, insult, slander, omission, falsehood, obscenity, pornography, profanity, danger or inaccuracy contained in any information within those places in the site. You are prohibited from publishing or transmitting any illegal, threatening, slanderous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that could be considered a criminal offense, give rise to civil liability, or that violates any law, We have the right to remove any publication that we believe, in our sole discretion, violates these Terms.

We will cooperate fully with any legal authority or court order that requests SOCCER ECO ADVENTURE SA. to reveal the identity of any person who publishes such information or materials.

You will indemnify SOCCER ECO ADVENTURE SA. for any cost, expenses, attorneys’ fees and other losses as a result of its unauthorized use or misuse of the site and its contents.

We are not responsible in case of breach or failures in online security and we assume no responsibility for the misuse of any of your personal information obtained by a third party as a result of this breach or expiration.

At any time, we can review these Terms by updating this publication and we can also make changes to the content or any link at any time. You are bound by such revisions and, therefore, you should periodically visit this page to review the Terms in effect at that time.

This Agreement constitutes the agreement of the parties with respect to the object thereof and replaces all previous written agreements with respect to the object thereof.

The laws of Costa Rica will govern this Agreement, without considering the conflict of legal principles thereof.

All disputes will take place in a competent court of Costa Rica. The parties acknowledge and accept that the jurisdiction is appropriate and convenient in said court(s), and they waive any objection to said jurisdiction, including, without limitation, that such forum is inconvenient.

PRIVACY POLICY YOUR PRIVACY

We respect your privacy and are committed to protecting the personal information we have about you. This policy explains what information we collect about you, how we collect it, the steps we take to keep your data safe and the uses and disclosures from our side.

We also explain the options you have regarding your personal data. When you request services from us, access our websites, use our mobile “apps” or interact with us, for example, but without limitation, through our in-vehicle technology, our official corporate pages on third-party social networks (such as Facebook) or the “apps” on those pages, you consent to our collection, retention and use of your personal data in the manner described in this policy and accept the risks described in the Security section. You can quickly review the key reading topics in the following general description or you can continue to scroll down to read more about a topic or to read the full policy.

 OVERVIEW

Legal Issues: Our goal is to comply with the privacy laws applicable to the personal data we collect and use.

Changes: We may change this policy from time to time. The policy was last updated on January 10, 2020.

Our interest We collect the personal data we need to provide the services you request from us, for our operational uses and disclosures (see below), or for other purposes that you authorize. Our interest We collect the personal data we need to provide the services you request from us, for our operational uses and disclosures (see below), or for other purposes that you authorize.

Sources: We collect most of your data directly from you and through various channels.

Webs: Certain technologies are used on our websites, our e-commerce applications and other media, to collect data about your visit to our site and the sites to which we promote.

Retention

Storage: We generally keep the personal data of our customers for the time we deem appropriate for the purposes for which it was collected.

Security: Our objective is to maintain the physical, electronic and procedural security measures to protect your personal data.

Uses and Disclosures

Operational Uses: By providing your personal data to us, you consent to our use and disclosure of your data for the operational purposes mentioned in this policy.

Contact: We hope that this policy answers your questions about our collection, use and disclosure of your personal data. If it doesn’t, or if you have any questions, please contact us by following the instructions in the Contact Us section below.

 YOUR PRIVACY

We respect your privacy and are committed to protecting the personal information we have about you. This policy explains what information we collect about you, how we collect it, the steps we take in our efforts to keep your data safe and the uses and disclosures we make of it. We also explain the options you have with regards to your personal data. When you request services from us, operate a vehicle with the technology in the vehicle, access our websites, use our mobile apps or interact with us, for example, but without limitation, through our official corporate pages on the Third party social networks (such as Facebook) or the apps on those pages, you authorize our collection, retention and use of your personal data in the manner described in this policy and accept the risks described in the Security section.

 SCOPE

This policy covers the personal data we collect about you in relation to our business of football and adventure experiences or the sale of service or merchandise, which identifies you as an individual. It does not apply to data that does not personally identify you as an individual, for example, but without limitation, anonymous aggregated data, IP addresses, operating systems, personal preferences, vehicle identification numbers, etc.

We are free to use data that does not identify you as an individual as we wish. This policy does not apply to data collected by social third-party networks (such as Facebook), mobile device manufacturers, “mobile” third-party applications, wireless service providers, Internet service providers or network operators to through which you can interact with us and expressly disclaim any responsibility for the data collection, privacy or data security practices of those entities. With regards to the pages of third-party social networks, this policy only applies to personal data that we collect through our pages (those with a direct link to the policy).

Our websites are not aimed at under-aged people, and who do not knowingly obtain personal data from these people.

 LEGAL AFFAIRS

We operate solely and exclusively in Costa Rica and the objective of complying with the privacy laws applicable to the personal data we collect and use. SOCCER ECO ADVENTURE SA. complies with what is owed regarding the collection, retention and use of our clients’ personal information, security, data integrity, access and compliance.

 CHANGES

We may change this policy from time to time. If we do so, the modified policy will take effect when we publish it on the corresponding website(s), mobile apps or our third party social network page(s).

Each time we make a change, we will modify the last update notification mentioned in the Scope heading in the General Information section above. If any change makes the policy less protective of your personal data, such change will not apply to the data we collect about you before the change is made. The only exception to this is, unless legally prohibited, where we have provided you with a notification about the changes and given you the opportunity to tell us not to apply them to your personal data.

COLLECTION

We collect a range of information about you, from a variety of sources for the purposes of our business. The examples we offer here are illustrative rather than a complete list of our practices.

 What we collect:

Personal data and non-personal data that we need to process your reservation requests and to provide the services you request from us and for our operational uses in relation to such services, which may include:

  • Name, address and contact information, including phone number and cell phone number and email address.

  • Date and place of birth, passport number.

  • Your gender and photo

  • Employer(s) name, address and telephone number.

  • Credit card information.

 We also collect personal information about you from a variety of other sources, which may include:

 BLOGS OR ANNOUNCEMENT BOARDS

Some of our websites and our official corporate pages on third-party social networks (such as Facebook) may provide functionality that allows you to post public messages or responses to articles, comments and other publications. You should keep in mind that by submitting such an announcement, including any personal data or non-personal data in relation to it, you intend that the publication and all data in relation to the same being, and will immediately become public and as such it will not be subject to this privacy policy.

We reserve the right to remove any publication or content in a message at our discretion.

RETENTION

We try to ensure that your personal data is stored securely and, in the light of the information provided to us, it is as accurate, up-to-date, complete and relevant as necessary for the purposes for which we use and disclose it.

STORAGE

We generally retain our customers’ personal data for the time we deem appropriate for the purposes for which it was collected or as required or authorized by applicable law. Our main databases to store the personal data we collect are in Costa Rica.

SAFETY

As you know, there is no completely safe method to transmit or store data.

Although its physical characteristics are different from mail, phone calls, text messages, faxes and transmissions through the Internet or wireless networks, all the current possibilities of loss, interception and misuse of the data transmitted are possible.

 We take commercially reasonable measures to protect against loss, misuse and unauthorized access or disclosure, alteration and destruction of your personal data for the purpose of maintaining physical, electronic and procedural security measures to protect your personal information, including:

 

  • Restriction of access to personal data to our employees and service providers with the “need to know”.

  • Enforcement of policies and procedures for our employees in the handling of personal data.

  • The use of technologies designed to protect data during transmission, such as SSL encryption for the data you provide on our websites.

  • If you have reason to believe that any account with us is no longer secure, you should immediately contact us by following the instructions at the end of this policy.

 

MORE ON ENCRYPTED SSL

“SSL” means Secure Sockets Layer encryption. We use this protection when sending personal data to us on our websites. SSL encryption seeks to ensure that you are actually sending your data to us and that no one else can read or manipulate it during the transmission.

When you are asked to provide your personal information to us on our website, you will see our “http” changes to web addresses to read “https”. The additional “s” denotes that the site is secure for data transfer. You can also see a closed lock symbol on the screen once it denotes a secure site.

COMMUNICATIONS SECURITY

We try to find a balance between the security of your data and your convenience. As a result, it is sometimes possible to use a communication method that is less secure than a less convenient alternative. For example, but without limitation, we will send you an e-mail or a text message in an unencrypted form (that is, immediately readable) because many of our clients are unable to access encrypted (i.e. encrypted) email or messages. This means that our message, if lost or intercepted, can be read more easily than encrypted messages. For this reason, please do not include confidential information, such as your account number or credit card passwords, in any email or text you send to us or in any publication you make in a public area of a third-party social web page, especially since such publication immediately becomes public.

For a safer way of communicating with us through the Internet, please click on the “Contact link” on any page of WWW.CRSOCCERPURAVIDA.COM and follow our instructions.

USES AND DISCLOSURES

Your personal data will not be used in a way that is incompatible with the purpose for which it was collected or authorized by you. In that sense, when making a reservation with us, you authorize the use and disclosure of your personal data for operational uses are listed below which may include the disclosure of your data outside your country of residence. We would also like to use and disclose your data for marketing purposes. 

SECURITY

The examples below are illustrative and not a complete list of our practices: 

TO PROVIDE YOU SERVICES

We will share your personal information with our agents, our dealers and other companies to provide services to you, including: 

Make your reservations

  • Process and/or confirm your transactions.
  • Provide services in relation to the purchased services.
  • Provide customer assistance, including, but not limited to, assistance after starting, but not completing a reservation.
  • Invoice and collect the amounts due in relation to your purchases of services or merchandise.
  • For customer satisfaction and for market research purposes and to help in other ways to improve our services.

 TO GET IN TOUCH WITH YOU

We may use your personal data to communicate with you regarding the change of the conditions or characteristics of any of our affiliate programs to which they belong. In order for us to communicate with you, you give us your consent to call or send text messages to your cell phone/device. It also authorizes the use of and pre-recorded messages in connection with any phone call or text message, including calls or texts to cell phone numbers. We will not charge for these types of calls or texts. Your mobile service provider will charge you according to the application plan to which you subscribe. 

PROTECTION AND LEGAL USE

We may use, share and disclose your personal data for legal reasons, as we believe necessary or appropriate: 

  • according to the applicable law, including laws outside your country of residence.
  • to process, handle or not respond to claims for damages, including claims for bodily injury or property damage, to the fulfillment of a legal process.
  • to respond to requests from public and government authorities, including public and government authorities outside their country of residence; to enforce our terms and conditions.
  • to protect our operations or those of any of our affiliates.
  • to assess your creditworthiness.
  • to protect our rights, privacy, security or property, and/or that of our affiliates, you or others; and
  • to allow us to find available solutions or limit the damages we may suffer.

    DISCLOSURE TO OUR SERVICE PROVIDERS AND AGENTS

    We may use other companies (including our affiliates) as our service providers or agents to act on our behalf and help us in the development of our business, perform services for us under our instructions. These services may include certain websites or databases; operating apps for us on the pages of our social media networks, running contests, sweepstakes and other promotions for us; sending marketing communications, conducting of data analysis and conducting customer satisfaction surveys or other research.

    We will seek to require our service providers and agents to maintain appropriate security standards to protect your personal data and the use of personal data that we provide only for the purposes we specify. 

    THE DISCLOSURE OF CORPORATE TRANSACTIONS

    We may disclose your personal data to a third party in relation to any contemplated or actual reorganization, merger, sale, joint venture, assignment, transfer or other provision of all or part of our business, assets or actions (including in relation to any bankruptcy or similar proceedings). 

    USES OF MARKETING AND DISCLOSURES

    We may add your personal data and use it to develop marketing programs and service offers that we believe may be of interest to you. We would like to send them by email, by text message or by mail. We would also like to share your personal data with our affiliates and partners. 

    SOCCER ECO ADVENTURE SA. BOOKINGS

    When you visit our website, you will have several options and services to choose from. If you wish to make a reservation you need to contact us by form or through our Facebook site. 

    POSTPAYMENT:

    This option will allow you to make your reservation online, without making any prior payments. After filling out all the corresponding information, you will receive a confirmation email. 

    SOCCER ECO ADVENTURE SA. PRIVACY POLICY FOR ONLINE PAYMENTS.

    Under our privacy policy, you can rest assured you can make your online payment on our site WWW.CRSOCCERPURAVIDA.COM. The card information provided by you under no circumstance may be seen, used, altered, stored or in any way possible seen by anyone from our staff, and the card information provided here will be used only and exclusively between banks. 

    SOCCER ECO ADVENTURE SA. RETURN POLICY

    If you made a reservation with us, either via website, call center, our offices or any other means of communication, you may not cancel it. If you cancel your reservation from SOCCER ECO ADVENTURE SA, you will lose the right for the advance payment. 

    We hope that this policy answers your questions about the collection, use and disclosure of your personal data. 

    If you have additional any questions or if you want to contact us with a specific question, please select one of the following:

    Complaints and other questions: You should send any questions you may have about this policy or any complaints you have about how we have handled our personal data to the contact address below.

    If you feel our response is not acceptable, we ask you to contact a neutral and independent dispute resolution organization.

    Security: if you have reasons to question the way we handle your personal data in any of our programs, such as your member or customer number, you must notify us, by immediately clicking on the CONTACT link, in our website www.crsoccerpuravida.com; or call (506) 8382-0707 SAN JOSÉ, COSTA RICA

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